HOURS OF OPERATION:
The Centre is open for operation from 7.00am to 6.00pm, Monday to Friday. Crestwood Child Care Centre is a Montessori inspired centre which offers a very high quality of service. Our Centre is a family based service to ensure high quality education and care standards. The Centre offers an accredited Kindergarten (Pre-Prep) programmes taught by Queensland Registered Teachers. Our Centre caters for children from three years old to school age.
A copy of the latest Parent Policies is located at the front reception counter.
This information sheet aims to explain our fee structure, and the procedures and responsibilities associated with fee payments. For further clarification of any financial matters, please see the Director.
OUTLINE OF FEES AND CHARGES:
Full fees for 2017 are:
Waiting list application: $20.00 per child
Fees include the provision of sunscreen, hats and tissues etc.
Commonwealth Government Child Care Benefit is available to all eligible parents. Eligible parents will also be able to receive the 50% Child Care Rebate. Application for these can be made through the Family Assistance Office 13 61 50.
When communicating with the Family Assistance Office, it may require the Customer Reference Number (CRN) of the parent registered with the F.A.O. as well as each child who will be attending the Centre.
Parents will pay only a percentage of full fees as determined by the Department of Employment, Education and Workplace Relations, based on a confidential assessment of parents’ income.
There is a $20 non-refundable fee associated with the initial lodgement of a waiting list and / or Enrolment form. An enrolment bond of $100.00 per family is required at the time of enrolment. This enrolment bond will be refunded to families who have given the required written notice to leave the Centre. Failure to give two weeks’ written notice, or leaving within three months of commencing, will result in loss of the enrolment bond.
Fees are payable two weeks in advance from the first day of attendance. Children may not be permitted to attend the Centre until the bond and first two weeks’ fees have been paid unless other prior arrangements have been made and confirmed to you in writing. Failure to have your account up to date may affect your child’s booking at the Centre. If you are experiencing financial difficulties, please speak with the Supervisor and be assured that such discussions will remain confidential and we attempt to assist you where possible.
Statements are put in the pockets at the front of the classroom or emailed to each family weekly or fortnightly with details of fees due. For safety sake, we would prefer payment by Electronic Funds Transfer direct to our nominated bank account, [being Bank of Queensland BSB 124-001 Account no. 22199166] cheque and should you choose to pay by cash, please ensure you receive a receipt or acknowledgement of the amount paid immediately.
Fee and information pockets, with your child’s name on it, are in the hall just outside the classroom. Please check these pockets regularly.
LATE FEE AFTER 6.00 PM
Please ensure that you arrive to pick up your child/ren by 6.00 pm. A late fee of $15 per 15 minutes, or part thereof, may be charged for the first time late per year. Additional fees are charged for subsequent late pick-ups.
It is a requirement that parents give at least two weeks’ notice in writing, if it is their intention to leave the Centre, otherwise two weeks’ fees will be charged in lieu of notice – these days are not eligible for Child Care Benefit. Please speak to the Supervisor about any changes to bookings or attendances.
When going on holidays, please notify us in writing, stating the dates of non-attendance, signed and dated.
Full fees are payable on all public holidays (other than the two-week Centre closure over the Christmas/New Year period), all sick days and holidays.
Please be aware that Child Care Benefit is currently payable for the first 42 absences in each financial year. Full fees are charged for any further absences as the days booked are exclusively held for your child’s attendance. Further details regarding payments of fees are given along with the full enrolment form.